Property Management in Baltimore City & Baltimore County
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Professional & responsive property management
Astoria Charm was founded by real estate investors, for real estate investors and for those who are new to rental ownership. We know what it takes to manage a successful property and we don’t want you to do it all on your own. With our team of dedicated property managers by your side, you can be sure that your rental and tenants are being taken care of. Contact us today for your free, no obligation property management analysis
89.91% Tenant Renewal Rate
500+ Doors Managed
8+ Years in Business
96% Occupancy Rate Across Portfolio
90% of tenants pay on time
Our Baltimore Property Management Services
We offer a comprehensive suite of property management services tailored to meet your needs. Whether you’re a seasoned investor or new to rental ownership, our team is here to help you navigate the complexities of property management in Baltimore. From tenant screening to maintenance and everything in between, we’re dedicated to maximizing the value of your investment and ensuring a stress-free experience.
Tenant Placement
Struggling to rent your rental? Worried you might get stuck with a bad tenant? Our property management team can instantly market your property across all the major rental websites to create as much traffic and interest as possible, enabling us to rent your investment quickly. Our in-depth application process alerts us to any issues immediately. Avoid the many pitfalls and let us find the perfect quality tenant for your real estate investment.
Rent Collections
Tired of chasing down renters’ payments every month? As your property manager, we handle the collection of rent for you (our expectations and procedures are made crystal clear to tenants before lease signing) and disburse earnings to you every month. Our streamlined collection process ensures you receive your rental income promptly and hassle-free. By clearly communicating expectations and procedures to renters upfront, we minimize the need for you to chase payments, giving you peace of mind.
Maintenance
Want to avoid those 2 am or weekend property maintenance calls? As your property manager, we have a 24/7 maintenance response team available to tenants, keeping them happy and your rental investment in top shape. We can handle maintenance problems of every kind and our vendors provide us with great service at the lowest possible prices saving rental owners money!
Resident Communication
Accounting & Reporting
Our property management experts will provide you with the peace of mind you need by handling all your accounting requirements. We maintain detailed reports and provide 24/7 access via your account portal. In addition, every month we send you a statement showing your income and expenses for each specific property. We also provide clients with a 1099 and an annual end-of-year report.
Legal Guidance & Compliance
Our property management experts will ensure investment owners comply with the ever-changing rental and tenant-landlord-related laws and licensing requirements. Our team stays current with the evolving landscape of rental property laws and licensing requirements, keeping you informed and compliant. You can rest assured that your residential property is managed professionally and per the latest legal standards.
Areas We Serve
Why Choose Us As Your Baltimore Property Management Company
Energetic Approach
We are a team of energetic problem solvers with a passion for property management. We are aggressive and hands-on. When it comes to getting the job done, we don’t delay!
Our property management experts are forward-thinking and always stay ahead of the game. It is this approach that enables us to avoid many issues before they even come up and keep your property cash flowing for maximum profits.
We’re Prompt Communicators
We answer the phone, PERIOD. Got a question or need some help? Our team responds to phone calls, texts and emails quickly, and on weekends, keeping both you and your tenants satisfied.
We’re committed to consistent and open communication. As your property manager, we know that questions and problems can pop up at any time, which is why we’re always available.
We Use The Latest Technology
We invest in cutting-edge technological systems to streamline operations for your rental properties so we can provide you and your tenants with the quickest and most reliable services at all times.
Our custom Appfolio portal makes it easy for tenants to pay rent on time, every month, thanks to automated reminders and convenient digital payment options. You can view reports related to your property in the owner portal, so you can stay up-to-date on everything in one convenient place.
Honest, Transparent, Happiness Guarantee
We are always open and honest with our clients, and we treat your investment property like our own! In addition, our fee structure is clear and upfront with no hidden costs or fees. At Astoria Charm we believe we should earn your business every single day! We want you to be 100% satisfied and happy with the services we are providing and with the results we are achieving for you. It’s for that reason we have a happiness guarantee: You can cancel the property management agreement at any time without penalty, no questions asked.
Types of Properties We Manage
Single-Family
Astoria Charm offers property management services for single-family home owners in Baltimore. We offer personalized services tailored to meet the unique needs of each property owner. With a focus on maximizing income and maintaining the value of the property, we handle every step of the leasing process from marketing your property to taking care of maintenance. We are dedicated to helping property owners achieve their investment goals while providing a high standard of care for tenants.
Multi-Family
Astoria Charm excels in managing multi-family properties in Baltimore, delivering comprehensive services to homeowners seeking to maximize their ROI. We focus on building strong relationships with both owners and tenants, ensuring efficient communication and swift resolution of any issues that may arise. With a commitment to excellence, we strive to enhance the value of multi-family properties while providing exceptional service to all stakeholders involved.
Apartments
Our approach to apartment management is centered around maximizing occupancy rates, income, and property value. We handle all aspects of apartment management, including tenant screening, marketing, lease agreements, move-in inspections, regular property inspections, rent collection with online payments, and maintenance and repairs. Our dedicated experts are committed to providing a positive rental experience to all tenants and owners. With our expertise and focus on excellence, we strive to exceed expectations and deliver superior results for our clients.
HOMeowners association and Condominiums
HOA and Condo management often involves working closely with individual owners who have specific needs and preferences. Our HOA/condo managers coordinate with these owners and the condo associations on matters such as maintenance, repairs, and renovations. We can also play a role in enforcing the rules and regulations set forth by the condo association, ensuring that all residents comply with these guidelines. HOA and condo management requires a more personalized approach, with a focus on individual owner relations and the management of shared spaces, which is exactly what Astoria Charm excels at.
Commercial
Commercial property management requires a nuanced understanding of business operations, lease structures, and regulatory requirements. Commercial leases are typically more complex than residential leases and can vary widely in terms of length, rent calculations, and tenant responsibilities. Since we often deal with businesses as tenants, we have to be prepared to address the unique needs and concerns related to their operations. We also stay up-to-date on the specific regulations and zoning laws that govern commercial properties to ensure compliance. We take an individualized approach to each commercial property to meet your needs.
Recent Posts
Odorite building sells for $1M to Astoria Charm Property Management Inc.
Astoria Charm Property Management Inc. on Tuesday completed its acquisition of the former Odorite building at 1111 Maryland Ave., a prominent property that went up for auction in December.
25 apartments on Baltimore’s historic Auchentoroly Terrace sell to local investor
A 25-unit apartment portfolio on historic Auchentoroly Terrace near the Maryland Zoo has changed hands. Local investor Astoria Charm Property Management acquired the set of Northwest Baltimore properties last month for an undisclosed price, said Justin Verner,...
Why Is Baltimore Called Charm City?
City slogans for the city of Baltimore have come and gone. And even though “Charm City” hasn’t been an official city slogan for many years, it has stuck around in the hearts and minds of residents and travelers. So, let’s talk about how Baltimore’s charming nickname...
Becoming a DIY Landlord? 7 Mistakes to Avoid
Key Takeaways Renting out a Baltimore property without a valid rental license means the law doesn't recognize your right to collect rent. Maryland caps security deposits and requires specific handling, interest payments, and return timelines that differ from what...
The Benefits of Renting to Tenants with Pets
Key Takeaways Pet-Friendly Rentals Attract More Applicants: Allowing responsible pet owners expands your pool of qualified renters, helping reduce vacancy periods and giving you more flexibility to select high-quality residents. Longer Tenancies Improve Profitability:...
Tips to Find Great Tenants For Your Rental Property
Key Takeaways Create a Strong First Impression: A clean, well-maintained property with high-quality photos, compelling listings, and competitive pricing attracts more qualified renters and reduces vacancy time. Market Strategically and Understand the Competition:...

















